Goods I bought from Aria Technology Limited (Aria PC Technology –aria.co.uk, an online computer components distance-trader based in Manchester UK) were misdescribed, faulty/unfit –it said they were not.          

Shown so, it simply varied on its website the technical specifications, without more. 

It wrote that I damaged the two items returned worth some £100; reminded that it had said there was nothing wrong with them when, despite their return within the cooling off period, it refused to refund, it claimed a right to credit only, and only in respect of its house brand, avoiding reference to another brand. It claimed a right to automatically deduct 10%-25% ‘testing & re-stocking fee’ –even for an item never returned it! 

Told of the law and its duty to know or ascertain it, it wrote that its company secretary Frank Harasiwka –a member of the (British) Institute of Chartered Secretaries & Administrators, and its “managing”/sole-director-and-owner Aria Taheri advised not to authorise due refund. 

When made to refund, it claimed a telephone agreement seeking to make statutory entitlements conditional ~when asked to state time-date-number involved it did not reply.

Having been warned that its failures to respond were necessitating reminders which was costing me time-effort-money, and that I would comment on its trading practice in my experience, it claimed some £500 which it said my faxes administratively had cost it, with a bogus court summons -which the court knew nothing about ~when given opportunity to explain itself, it did not reply! 

Its company secretary and sole-director/owner had also not replied to correspondence at their direct contact addresses by law stated for direct contact on companies house records.